Last month, a customer from Mexico City purchased 2 of my Etsy items. One was the above custom beaded Great Dane pendant. I purchased a USPS Priority Mail International Flat Rate shipping label. I requested tracking updates on the USPS website and received email notifications the entire way. A delivery attempt was made on the morning of the Sept. 19, 2017, but my customer was not home to receive it.
Just hours later, a 7.1 magnitude earthquake struck the Greater Mexico City area.
I was very worried, and and didn’t hear from my customer for nearly two days..(Thankfully she is okay!) I also didn’t receive any tracking updates for an entire week. I sent a tweet to the Mexican postal service with my tracking# and they responded telling me that their offices were closed so they could inspect their buildings. They also reassured me that the package would be delivered but they weren’t sure when… So, I relayed that info to my customer, and the very next day she was able to go to her local Post office to pick up her package! I also received another tweet from the postal service telling me that the package had been picked up..
Now, that customer is a repeat customer! She placed another order for 3 more custom beaded Great Dane pendants, and I have just shipped them the other day.
So, to those who haven’t shipped to Mexico yet, I say, why not give it a try? My only hope is that Etsy will make some modifications to their shipping settings. I would like to see the option to select only ONE shipping preference for certain countries. For example, I prefer NOT to offer shipping to Mexico via regular First Class International, because I have no idea how long it will take to arrive, or if it will arrive at all. Priority seems like the best way to go. If you have had trouble shipping to certain countries, please mention your experience in the comments below.
Also, if you are a dog owner, be sure to look for the latest copy of AKC Family Dog Magazine at your local veterinarian’s office. You will see my ad on page 13 with a special coupon code which can be used in my Etsy shop from now through January 31, 2018. You can also check out the digital issue HERE. Thank you for your interest in my beadwork!